proAsset offers tailor made maintenance of proIMS installations.
Based on the requirement of our customers proAsset offers the following services:
- Helpdesk and bug fixing during proAsset regular working hours
- Helpdesk, telephone support, bug fixing and preventive maintenance during:
- proAsset regular working hours
- 24 hours support during weekdays
- 24 hours support including weekends and official public holidays
- Update of Software if new releases are available
- Operational Support which includes client assistance to modify or create new configurations like process views, reports, calculations etc...